Our Team Makes The Difference

What has helped RIGHT Laboratory to become a great medical testing laboratory is its reliability, accuracy of results, responsiveness, flexibility and most importantly - a magnificent team. For over 14 years, the RIGHT Laboratory team has been serving physicians and health care facilities with prompt, attentive and affordable medical testing services. Our Team comprise skilled professionals and experienced staff and they have helped us grow from one laboratory in 1997 to 9 main laboratories and a group of 8 testing sites and additional patient service centers today.

Here are a few reasons why you should know more about Right Laboratory and make use of its services !

• Commitment to Technology
• RIGHT Laboratory Is Always On Call
• We run a 24 hr - 7 days a week service
• We have our dispatch services which ensures quick collection and delivery of reports
• We have emergency and urgent services
• We can fax you or email your results to you
• We offer urgent courier services for our remote customers in regional locations
• We operate and use state-of-the-art laboratory equipment
• We believe in Quality, second-to-none, and participate in External Quality Control
• Programmes with the Royal College of Pathologists, Australasia (RCPA) as well as our own
  Internal QC programmes

Our Customer Service department is staffed by trained technical representatives who can assist with questions, comments, or concerns. We answer both technical and non-technical questions concerning test orders, procedures, instructions, and results.

Many of our representatives have worked in various laboratory departments and are specialized medical lab technologists. Our representatives are friendly, helpful, and outgoing, and they can support you with unique knowledge and hands-on experience.